Bonus Policy
Voltage Bet provides a structured bonus policy that outlines eligibility, usage, and withdrawal conditions for all promotional offers. Our policy ensures fairness, transparency, and responsible handling of bonus programs for all users aged 21 and older.
General Bonus Terms
All bonuses are subject to platform rules and terms. Voltage Bet defines the scope, activation, and restrictions of promotional offers to maintain fair play and compliance with regulatory standards. General principles include one bonus per person, household, IP address; account verification (KYC within 24-48 hours) required before claiming bonuses; bonuses cannot be combined unless explicitly stated; wagering requirements must be completed before withdrawal; maximum bet limits apply when using bonus funds; and terms and conditions specific to each promotion must be followed. By claiming any bonus, you agree to these terms.
Eligibility Requirements for Promotional Offers
Players must meet account verification, legal age, and jurisdiction requirements:
- ✅ Verified Account: Complete KYC verification with government-issued ID and proof of address
- 🔞 Age Requirement: Must be at least 21 years old
- 📍 Jurisdiction: Legally permitted to gamble in your location
- 1️⃣ Single Account: One bonus per person, household, IP address
- 💰 Minimum Deposit: Typically $30 for casino bonuses (varies by promotion)
- 🚫 Restrictions: Employees, affiliates, and restricted jurisdictions ineligible
Only eligible, verified users can claim, activate, or participate in bonus and promotional programs.
Types of Bonuses Available
The welcome bonus is designed for new users upon first deposit. Terms include minimum deposit requirements, wagering conditions, and eligibility rules specific to the promotion:
- ⚽ Sports Welcome Bonus: 50% money-back up to $500 on first sports wager (minimum odds -200, 7-day expiry, 1x wagering)
- 🎰 Casino Welcome Bonus: 100% match up to $1,000 on first deposit (minimum $30 deposit, 30x wagering requirement)
- 🔄 Reload Bonuses: Deposit matches for existing players during promotional periods
- 💰 Cashback Offers: Percentage of losses returned as bonus funds
- 🎁 Free Bets: Risk-free wagers on selected sports events (typically 7-day expiry)
- 🎲 Free Spins: Bonus spins on selected slot games
- 💎 VIP Rewards: Exclusive bonuses for loyal players based on betting volume
Deposit bonuses are credited based on qualifying deposits. Restrictions cover maximum amounts, wagering contribution percentages, and eligible games to ensure transparent usage of bonus funds. VIP and loyalty rewards recognize regular players through point accumulation, redemption options, and specific eligibility criteria for accessing exclusive offers and benefits.
Wagering Requirements and Turnover Conditions
Bonuses must be wagered a certain number of times before withdrawal. Requirements are expressed as a multiplier (e.g., 30x) applied to the bonus amount. For example, a $100 bonus with 30x wagering requires $3,000 in total bets before withdrawal. Contribution rates vary by game type:
- 🎰 Slots: 100% contribution toward wagering
- 🃏 Table Games: 10% contribution (blackjack, roulette, baccarat)
- 🎮 Live Casino: 20% contribution
- ⚽ Sports Bets: Contribute based on odds (minimum -200 typically required)
- 🚫 Excluded Games: Progressive jackpots, certain table game variants may not contribute
Players are informed of all turnover conditions to ensure clear expectations. Wagering requirements must be completed within 30 days of bonus activation.
Maximum Bet Limits While Using Bonuses
Players are required to follow maximum bet limits when wagering with bonus funds:
- 🎰 Slots: $5 per spin maximum
- 🃏 Table Games: $25 per hand maximum
- ⚽ Sports Bets: $50 per bet maximum
- 🎮 Live Casino: $25 per round maximum
These limits prevent misuse and promote responsible betting in line with platform rules. Bets exceeding these limits may void your bonus and any winnings derived from it.
Bonus Expiration Periods and Validity
All bonuses have specific validity periods:
- ⏰ Claim Period: Welcome bonuses must be claimed within 30 days of registration
- ⌛ Wagering Completion: Complete requirements within 30 days of bonus activation
- 🎟️ Free Bet Expiry: Typically 7 days after issuance
- 🎲 Free Spins Expiry: Usually 7 days from crediting
- 💔 Forfeiture: Unused or incomplete wagering results in bonus and winnings forfeiture
Unused or expired bonuses are forfeited, emphasizing timely engagement and adherence to the stated terms of each promotional offer.
Withdrawal Conditions Related to Bonuses
Bonus winnings can only be withdrawn after completing wagering requirements and verification checks. These conditions ensure that funds are legitimately earned and processed securely. You cannot withdraw bonus funds until wagering requirements are fully met. Requesting a withdrawal before completion will forfeit all bonus funds and winnings. Minimum withdrawal amount is $150. Withdrawals processed within 3-5 business days after KYC verification. Maximum withdrawal limits may apply as stated in payment methods policy. Once wagering is complete, bonus funds convert to real money and can be withdrawn.
Contact Bonus Support
For questions about bonuses, wagering progress, or eligibility:
- 📧 Email: [email protected]
- 📞 Phone: +1 833 932 1001 (24/7)
- 💬 Live Chat: Available on our website
Our support team can clarify bonus terms, check your wagering progress, and help resolve any concerns.